Tensor-I22 Troubleshooting: Difference between revisions

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Created page with "== I can't turn on the Tensor-I22 computer, it doesn't wake up == === 1. ''Possible reason: Power supply failure'' === === Solution - Check power supply (PSU) === *Make sure the DC cable is not damaged and connected properly to the machine. *Make sure the AC cord is properly plugged to both sides (Wall mounted well plugged). *Trying an alternative adapter could eliminate bad PSU. === 2. ''Possible reason: Memory failure'' === === Solution - Check memory (RAM) === *Veri..."
 
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=== 1. ''Possible reason: Power supply failure'' ===
=== 1. ''Possible reason: Power supply failure'' ===
=== Solution - Check power supply (PSU) ===
==== Solution - Check power supply (PSU) ====
*Make sure the DC cable is not damaged and connected properly to the machine.
*Make sure the DC cable is not damaged and connected properly to the machine.
*Make sure the AC cord is properly plugged to both sides (Wall mounted well plugged).
*Make sure the AC cord is properly plugged to both sides (Wall mounted well plugged).
Line 8: Line 8:


=== 2. ''Possible reason: Memory failure'' ===
=== 2. ''Possible reason: Memory failure'' ===
=== Solution - Check memory (RAM) ===
==== Solution - Check memory (RAM) ====
*Verify RAM module is seated firmly in its socket.
*Verify RAM module is seated firmly in its socket.
*Try to eliminate faulty memory sticks by swapping it with one another.
*Try to eliminate faulty memory sticks by swapping it with one another.


=== 3. ''Possible reason: Peripherals  failure'' ===
=== 3. ''Possible reason: Peripherals  failure'' ===
=== Solution - Check Peripherals (HDD/SSD/USB)===
==== Solution - Check Peripherals (HDD/SSD/USB)====
*Unplug peripherals and try to power up with bare minimum, that includes HDD/SSD/USB devices.
*Unplug peripherals and try to power up with bare minimum, that includes HDD/SSD/USB devices.
*Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
*Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.

Revision as of 12:22, 10 August 2025

I can't turn on the Tensor-I22 computer, it doesn't wake up

1. Possible reason: Power supply failure

Solution - Check power supply (PSU)

  • Make sure the DC cable is not damaged and connected properly to the machine.
  • Make sure the AC cord is properly plugged to both sides (Wall mounted well plugged).
  • Trying an alternative adapter could eliminate bad PSU.

2. Possible reason: Memory failure

Solution - Check memory (RAM)

  • Verify RAM module is seated firmly in its socket.
  • Try to eliminate faulty memory sticks by swapping it with one another.

3. Possible reason: Peripherals failure

Solution - Check Peripherals (HDD/SSD/USB)

  • Unplug peripherals and try to power up with bare minimum, that includes HDD/SSD/USB devices.
  • Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.